Shipping policy
Shipping Policy – iqsmart.pk
At IQsmart.pk, we aim to deliver your orders quickly and securely across Pakistan. Please read the details below to understand how we handle shipping and delivery.
1. Delivery Areas
We currently ship to all major cities and towns in Pakistan. Some remote areas may have longer delivery times or limited courier options.
2. Processing Time
-
Orders are processed within 1–2 working days after payment confirmation.
-
Orders placed after 5:00 PM or on weekends/public holidays will be processed on the next working day.
3. Delivery Time
-
Standard Delivery: 2–5 working days for major cities.
-
Remote Areas: 4–7 working days.
Delivery times are estimates and may vary due to weather, courier delays, or unforeseen circumstances.
4. Shipping Charges
-
Standard delivery charges apply and will be calculated at checkout.
-
Free shipping may be offered on eligible orders as per ongoing promotions.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.
6. Delays & Liability
-
iqsmart.pk is not liable for delivery delays caused by the courier service or events beyond our control.
-
In rare cases of lost or severely delayed shipments, we will work with the courier to resolve the issue.
7. Incorrect Address or Contact Details
Please ensure your shipping details are correct before placing the order. IQsmart.pk is not responsible for delays or failed deliveries due to incorrect information provided by the customer.
8. Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging.
9. Contact Us
For shipping inquiries, contact us at:
📧 info@iqsmart.pk
📞 0370-8200026 (example number)